Skip to Content Skip to footer

FREE US SHIPPING SITEWIDE

FREE US SHIPPING SITEWIDE

Welcome back! Login

Suggestions
  • No Suggestions

Microphone doesn't appear in MacOS High Sierra

This issue affects the LS30 and LS40 headsets only.

 

Apple released an update to their MacOS recently called High Sierra.  With this update, users are reporting that the "LucidSound PC Chat Audio" device no longer appears in the Sound Output or Input.  As a result, no mic input is available for the headset.

Apple recently released a patch for High Sierra that resolves this issue:

 

https://support.apple.com/en-us/HT208179

 

To update High Sierra to 10.13.2, choose "App Store" from the Apple menu on your Mac

image of choosing app store from menu.

and click on "Updates"

image of updates button

and install the 10.13.2 update.

install image