We use cookies on our website to give you the best user experience.

By continuing to use our website, you agree to our Privacy Notice, Legal Notice, and Cookie Notice. You also agree to the use of cookies to enable us to, among other things, optimize and personalize the website for you, and to monitor and record activities and communications to, from, and on the website. You can opt-out of non-essential cookies any time using the Do Not Sell or Share My Personal Information button in the footer.

Skip to Content Skip to footer

Suggestions

  • No Suggestions

Recommended Products

  • No recommended searches

Related Articles

  • No Related Articles
View All Related Articles

Site Pages

  • No Related Site Pages
View All Site Pages

FREE US SHIPPING SITEWIDE

Headset Unresponsive, Won't Charge - Mic Mute LED on - LS30, LS40

BUY REPLACEMENT PARTS ORDER HELP SUBMIT A REQUEST

 

We have recently fixed a bug in the LS30 and LS40 that causes the headset to freeze up and the headset will not turn on.  When this happens, the mic mute LED will stay on constantly until the battery dies.  If you've experienced this, please let the headset battery die, fully charge the headset, and then perform the firmware update here.